Customer Feedback

How would you rate us on the criteria below?

1. Are you satisfied with the service from start to finish? Is that what you wanted?

Excellent

Very Good

Good

Average

Poor

2. Was there any moment(s) that frustrated you? Do you think we could have avoided it?

Excellent

Very Good

Good

Average

Poor

3. Did our team hear you right? Or do we need to pay more attention to the details?

Yes

No

Partially

4. How was our Customer Service assistance? Any suggestions for improval?

Excellent

Very Good

Good

Average

Poor

5. Did our driver demonstrate professionalism and adhere to safety and handling protocols?

Excellent

Very Good

Good

Average

Poor

6. Have you been fully informed re LMC Express requirements to qualify for its ‘money back guarantee”?

Yes

No

Partially

7. What is your overall rating for us on this delivery?

Excellent

Very Good

Good

Average

Poor

*Company Name

*Contact Person

*Comments